Updated Delivery Schedule – August

We are currently in process of assembling and delivering of our first batch, however unfortunately the assembly process of each HB Ring takes much longer than initially expected. 

After we started completing first production units of HB Rings by late July, we found out that our initially manufactured lighting system did not fit all HB Ring's sapphire housings as intended, due to the tolerances in coating. We looked into possibilities to still fix this and have another set of components manufactured by our supplier throughout August, however we ended up with no other choice than to make custom lighting component for each HB Ring by hand, to make sure it fits each of them. You will find complete update on this here.

At this point it would be much easier for us to cancel and refund all remaining orders and close this chapter, since delays and assembly complications come at a high cost for us. However, regardless of any complications, we are committed to deliver all remaining orders, no matter how much time or effort it may require. Also, we must note that we did not take any new orders instead of canceled ones and we do not plan to do so.*

If you would like to cancel your order and receive a full refund, please email us atorders@thetouchx.com. We will try to get back within 48 hours.

Solid Rose Gold
HB Ring

Order numbers:
SA100 XXX

HB Ring
Order numbers:
SA100 0XXX

SA100 1XXX
SA100 2XXX

SA100 3XXX
SA100 4XXX
SA100 5XXX

SA100 6XXX
SA100 7XXX
SA100 8XXX

SA100 9XXX
Solid Rose Gold
HB Ring

Order numbers:
SA100 XXX

HB Ring
Order numbers:
SA100 0XXX

SA100 1XXX



SA100 2XXX

SA100 3XXX
SA100 4XXX
SA100 5XXX

SA100 6XXX
SA100 7XXX
SA100 8XXX

SA100 9XXX


Estimated delivery
Sep/Oct 2017/to be specified


Estimated delivery
July/Aug 2017 - In process of delivery

Aug 2017 - In process of delivery
late Sep 2017

late Sep 2017
late Sep 2017
late Sep 2017/to be specified

Sep/Oct 2017/to be specified
Sep/Oct 2017/to be specified
Sep/Oct 2017/to be specified

Sep/Oct 2017/to be specified


Estimated delivery
Sep/Oct 2017
– to be specified

Estimated delivery
July/Aug 2017
– in process
Aug 2017
– in process

To be specified:
late Sep 2017

late Sep 2017
late Sep 2017
late Sep 2017

Sep/Oct 2017
Sep/Oct 2017
Sep/Oct 2017

Sep/Oct 2017

  *With an exception of 4 orders taken in April 2017
 **Letters on the end of your order number should not be taken into account.
***Before shipping your HB Rings, we will contact you to double check your ring sizes and shipping address.

If you would like to cancel your order and receive a full refund, please email us at orders@thetouchx.com
. We will try to get back within 48 hours.

Please note that in our Terms we stated since the beginning that all scheduled shipment dates are estimates only. Also, since March we explicitly mentioned in the ordering process that we are running behind the schedule, and delay in delivery is likely to take place.